TITLE
Recommendation to adopt Specifications No. RFP FS21-023 and award a contract to UR International, Inc., of Stafford, TX, for providing towing business operations software solutions, in the amount of $181,700 for the implementation, with a 20 percent contingency in the amount of $36,340, for a total implementation amount not to exceed $218,040, plus an annual amount of $87,973 for software maintenance and support, with a 20 percent contingency in the amount of $17,594, for a total annual amount not to exceed $105,568 for software maintenance and support, excluding the implementation costs, for a period of one year, with the option to renew for four additional one-year periods, at the discretion of the City Manager; and, authorize City Manager, or designee, to execute all documents necessary to enter into the contract, including any necessary subsequent amendments. (Citywide)
DISCUSSION
City Council approval is requested to enter into a contract with UR International, Inc. (URI), to purchase a towing business operations management software system, including hardware, implementation support, user training, and ongoing support services. This software is a cloud-based system that is hosted on Microsoft’s Azure Government Cloud platform. This new system will replace Tow Administrator, a software program that is more than 13 years old and lacks common features supported by modern software solutions.
The Request for Proposals (RFP) highlighted the need for connectivity with contracted vendors, the Police Department and other citation authorities, as well as the ability to create ad hoc and standard reports from the data collected. This system will be programmed to interface with iNovah, and potentially the California Department of Motor Vehicles. The base system will be configured for the main functions of the Towing division: dispatch, tows completed, storage of vehicles, and lien sale auctions. Conversion of five years of existing data from Tow Administrator...
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