TITLE
Recommendation to adopt resolution authorizing City Manager, or designee, to execute a contract, and any necessary amendments, with Infor Public Sector, Inc., of Alpharetta, GA, to provide maintenance and software support services, in an amount not to exceed $261,000 for a period of one year, with the option to renew for four additional one-year periods, with an annual increase of 6 percent, at the discretion of the City Manager. (Citywide)
DISCUSSION
In 2005, the City Council authorized Agreement No. 29366 with Infor Public Sector, Inc. (formerly known as Hansen Information Technologies, Inc.), for the purchase and implementation of a code enforcement and land management permitting system, including related software, hardware, professional services, and system support fees. Software maintenance services provided under this agreement include technical support, software patches, and software upgrades.
The current edition of the software is known as Infor Public Sector. This software allows the City to manage land-based activities by leveraging geographic information system (GIS) technology, and it is designed to incorporate the best practices of municipal service providers. It is an enterprise-wide system that is now used to streamline and integrate the operations of the Development Services, Financial Management, Health, Fire, Police, and Public Works Departments. The software is used to issue and track numerous permits, planning actions, business licenses, code enforcement cases, and related inspection activities.
Recent projects involving Infor Public Sector include version upgrades that have provided additional functionality, e.g., mobile and web portal compatibility, the migration of several bill systems from the City’s existing legacy mainframe hosted system to Infor Public Sector, integration with Tyler Munis to enable tracking of financial transactions, integration with the City’s electronic plan check system, ePlanSoft, and the addition of se...
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