Long Beach, CA
File #: 22-0363    Version: 1 Name: HR - Contract w/HealthAdvocate, health resources to streamline employees’ healthcare navigation experience
Type: Agenda Item Status: Approved
File created: 3/15/2022 In control: City Council
On agenda: 4/5/2022 Final action: 4/5/2022
Title: Recommendation to authorize City Manager, or designee, to execute all documents necessary to amend Contract No. 35598 with HealthAdvocate, of Omaha, NE, for providing a comprehensive and strategic suite of health resources designed to streamline City of Long Beach employees’ healthcare navigation experience, to increase the annual amount by $75,000, for a revised annual contract amount not to exceed $275,000. (Citywide)
Sponsors: Human Resources
Attachments: 1. 040522-C-13sr.pdf
TITLE
Recommendation to authorize City Manager, or designee, to execute all documents necessary to amend Contract No. 35598 with HealthAdvocate, of Omaha, NE, for providing a comprehensive and strategic suite of health resources designed to streamline City of Long Beach employees’ healthcare navigation experience, to increase the annual amount by $75,000, for a revised annual contract amount not to exceed $275,000. (Citywide)

DISCUSSION
City Council approval is requested to amend Contract No. 35598 with HealthAdvocate for providing a comprehensive and strategic suite of health resources for City of Long Beach (City) employees. The requested amendment will add funds to bring us more in line with the current number of City staff who uses these services.

On March 10, 2020, the City Council awarded a contract to HealthAdvocate to provide concierge services to eligible employees and retirees to assist with navigation of the health care system in the amount of $200,000 for a three-year period, with the option to renew for two additional one-year periods. The requested annual increase of $75,000 reflects a more accurate City employee headcount, which impacts the monthly invoice amount. HealthAdvocate replaced the previous Nurse Ambassador Program, which was discontinued on December 31, 2019.

The Department of Human Resources administers the City’s employee benefits healthcare program. The program covers approximately 4,400 active employees, 2,000 retirees, and 7,800 dependents.

In accordance with the Memoranda of Understanding (MOU) between the City and its employee organizations, the Health Insurance Advisory Committee (HIAC), which is comprised of representatives from each of the employee associations, annually reviews the status of the plan costs and makes recommendations to the City Manager on plan changes, benefit levels, and addition and deletion of plans.

HealthAdvocate provides ease of navigation for employees and retirees, competitive cost structure, a...

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