TITLE
Recommendation to authorize City Manager, or designee, to execute all documents necessary to amend Contract No. 34740 with Utility Solutions Partners, LLC, of Rancho Cordova, CA, for managed services to provide maintenance and integration support related to the City’s utility systems, to increase the annual contract amount by $425,200, with a 10 percent contingency in the amount of $271,130, for a revised one-year contract amount not to exceed $2,982,430; and
Increase appropriations in the General Services Fund Group in the Technology and Innovation Department by $425,200, offset by one-time charges to user departments. (Citywide)
DISCUSSION
City Council approval is requested to amend Contract No. 34740 with Utility Solutions Partners, LLC (USP), to increase the annual amount by $425,200 for a new total amount of $2,711,300 with a 10 percent contingency in the amount of $271,130. The additional appropriation is needed due to a planned system upgrade to the Customer Care and Billing System (CC&B), which will be completed over the course of the first optional one-year renewal of the contract term.
On September 5, 2017, the City Council adopted Specifications No. RFP TI17-095 and awarded a contract to USP for managing services of the City’s utility systems, in a total amount not to exceed $4,044,595 for the first year, and thereafter, in an amount not to exceed $2,286,100 annually, for a period of two years, with the option to renew for two additional one-year periods for ongoing maintenance. The proposed increase to the contract amount will apply to the first one-year renewal period option, which will begin this month.
In the upcoming contract year, in addition to the annual maintenance support agreement, an upgrade of the Oracle CC&B software is required. CC&B is the City’s billing and customer care software, which is used to maintain customer accounts and services for all City utilities serving residential and commercial customers. Periodic version...
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