TITLE
Recommendation to adopt resolution authorizing City Manager, or designee, to execute a contract, and any subsequent amendments necessary, with HealthAdvocate, of Omaha, NE, for providing a comprehensive and strategic suite of health resources designed to streamline employees’ healthcare navigation experience, in an annual amount not to exceed $200,000, for a period of three years, with the option to renew for two additional one-year periods, at the discretion of the City Manager. (Citywide)
DISCUSSION
City Council approval is requested to enter into a contract with HealthAdvocate, for providing a comprehensive and strategic suite of health resources.
The Department of Human Resources (HR) administers the City’s employee benefits healthcare program. The program covers approximately 4,400 active employees, 2,000 retirees, and 7,800 dependents. In accordance with the Memoranda of Understanding (MOU) between the City and its employee organizations, the Health Insurance Advisory Committee (HIAC), which is comprised of representatives from each of the employee associations, annually reviews the status of the plan costs and makes recommendations to the City Manager on plan changes, benefit levels, and addition and deletion of plans.
At its meeting on September 10, 2019, the City Council approved health and life insurance agreements for the plan year, which began on January 1, 2020, in addition to the 2020 Plan Recommendations of the HIAC, which included the implementation of HealthAdvocate services and discontinuance of the Memorial Care Nurse Ambassador Program.
Background
The City’s employee benefits health plan provided administrative assistance to employees to help navigate Memorial Hospital through the Nurse Ambassador Program. These services were limited to PPO health plan members seeking hospital services at Memorial Hospital, located in Long Beach. The administrative assistance consisted of resolving billing issues, understanding care options, an...
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