TITLE
Recommendation to receive and file a presentation on the 2018 City of Long Beach Community Survey. (Citywide)
DISCUSSION
The FY 18 Adopted Budget included one-time funding to conduct a community survey to gauge resident satisfaction/public opinion and to collect data on City services. The firm of Fairbanks, Maslin, Maullin, Metz and Associates (FM3) was engaged to administer the survey. A total of 2,130 interviews were conducted between May 19 and June 13, 2018. Efforts were made to ensure equal participation across all City Council Districts.
The final survey results were received late in the FY 2019 budget process, but staff time was diverted to other higher priority projects, which has delayed the final presentation of the results. As discussions regarding the FY 2020 budget are beginning, staff would like to present the results to the City Council to help inform the upcoming decision-making process.
Attached for your reference is a summary of the survey methodology and results. The major findings are as follows:
· Long Beach residents generally have a positive outlook towards the City -- 7 in 10 rate Long Beach as an excellent or good place to live, and, by more than a 2 to 1 margin (58 percent), they think the City of Long Beach is headed in the “right direction.”
· High importance and high satisfaction are aligned for public safety services.
· More than 6 in 10 residents identify online sources of information as their most frequent source of news and information about local issues.
· Two-thirds of residents report feeling safe in their neighborhoods and a majority views their neighborhood parks as safe.
· 6 in 10 residents classify their neighborhoods as excellent or good, and 46 percent rate their own communities as headed in the “right direction.”
· Positive qualities closely associated with Long Beach include “diverse,” “great location,” and “good place to live, play and work;” on the flip-side, two-thirds (66 percent) do not think “a...
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