TITLE
Recommendation to adopt Specifications No. RFP TI18-001 and award a contract to TMG Consulting, Inc., of Buda, TX, to provide project management services for the implementation of payment processing services, in the amount of $263,100, and authorize a 20 percent contingency in the amount of $52,620, for a total contract amount not to exceed $315,720, for a period of two years; authorize City Manager, or designee, to execute all documents necessary to enter into the contract, including any necessary amendments; and
Increase appropriations in the General Services Fund (IS 385) in the Technology and Innovation Department (TI) by $600,000 for total project one-time implementation costs. (Citywide)
DISCUSSION
On July 11, 2017, the City Council awarded a contract to Kubra America West, Inc. (Kubra), to provide payment processing for City services. Kubra provides credit/debit card, electronic check (eCheck) and cash payments processing for City services. The conversion to Kubra from the current system for payment processing services will result in the elimination of convenience fees for utility customers.
As mentioned in the July 2017 report to the City Council, a project management firm is needed to assist staff develop a transition plan to convert the City’s payment processing systems from its existing vendor, Fidelity National Information Systems, Inc. (FIS), to Kubra. The project management contractor will implement the new payment processing system and integrate the system with the City’s numerous payment interface types.
A Request for Proposals (RFP) was advertised in the Long Beach Press-Telegram on September 23, 2017, and 6,649 potential firms specializing in information systems were notified of the RFP opportunity. Of those firms, 48 downloaded the RFP via the City’s electronic bid system. The RFP document was also made available from the Purchasing Division, located on the seventh floor of City Hall, and the Division’s website at www.longbeach.g...
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