TITLE
Recommendation to adopt resolution authorizing City Manager, or designee, to execute a contract with Azteca Systems, LLC, of Sandy, Utah, for an updated License and Maintenance Agreement, in an annual amount not to exceed $52,995, for a period of three years, with the option to renew for two additional one-year periods, at an increased rate of no more than the Consumer Price Index of the annual fee, at the discretion of the City Manager. (Citywide)
DISCUSSION
In 2001, the City Council approved the purchase of a Service Request and Work Order Management Computer System called “Cityworks” from Azteca Systems, LLC, and the execution of a Software License Agreement. In 2013, an amendment was made to the agreement to add more licenses to interface with the Asset Management System (AMS) server. Last year, additional licenses were purchased for the mobile application for use on the iPads for City staff working in the field.
The Public Works, Parks, Recreation, and Marine, and Airport Department have utilized the Cityworks software as their work order system to issue and track infrastructure services and various types of work orders including those for sidewalk, street repair, and tree trimming. The software is also integrated with the City’s GIS system and the Go Long Beach mobile application.
Azteca Systems has requested a new agreement to update the Cityworks agreement to include all City licenses. The software is proprietary to Azteca Systems and any software updates and fixes can only be made by Azteca Systems.
Due to the unique features of the Cityworks software, a competitive procurement is not feasible. Therefore, no useful purpose would be served by advertising for bids, and to do so would constitute an unnecessary use of staff time. City Charter Section 1801 requires that contracts for City purchases be awarded to the lowest responsible bidder after a competitive bid process, but allows for awards without a competitive bid process if accompanied b...
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