TITLE
Recommendation to adopt Specifications No. ITB TI 15-112 and award a contract to En Pointe Technologies Sales, LLC, of Gardena, CA, to renew existing Cisco SMARTnet maintenance and support for the City's network equipment in an annual amount not to exceed $209,000, for a period of two years, with the option to renew for two additional one-year periods, at the discretion of the City Manager. (Citywide)
DISCUSSION
City Council approval is requested to enter into a contract with En Pointe Technologies Sales, LLC, to provide Cisco SMARTnet maintenance and support for the City's voice and data network equipment. En Pointe is a Cisco authorized reseller that provides Cisco maintenance contracts. The agreement allows the City access to Cisco's Technical Assistance Center (TAC). The TAC will give staff the technical support for maintain, diagnose and repair the core switchers and routers that connect the City's PC's, VOIP phones and applications servers to the network.
The City currently has a substantial investment in Cisco technology that supports the City's critical voice and data network infrastructure. This equipment connects the City's Data Center and the networking equipment at the Emergency Communications and Operations Center (ECOC) to ensure network access to Citywide applications and other resources on the network.
The bid was advertised in the Press-Telegram on June 13, 2015, and 4,810 potential bidders specializing in professional, scientific, architectural, technical services, technology hardware, software and services were notified of the bid opportunity. Of those bidders, 46 downloaded the bid via our electronic bid system. The bid document was made available from the Purchasing Division, located on the seventh floor of City Hall, and the Division's website at www.longbeach.gov/purchasing. A bid announcement was also included in the Purchasing Division's weekly update of Open Bid Opportunities, which is sent to 30 local, minority and women-o...
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