TITLE
Recommendation to adopt resolution authorizing City Manager to execute a Second Amendment to Contract No. 30976 with Innovative Interfaces Incorporated, to provide continued Library Management System services and staff training in the amount of $513,342, plus a 15 percent contingency in the amount of $77,001 for a total amount not to exceed $590,343 for a period of three years, with the option to renew for two additional one-year periods at $189,411 for year four and $198,882 for year five, at the discretion of the City Manager. (Citywide)
DISCUSSION
City Council approval is requested to authorize the City Manager to execute a contract amendment with Innovative Interfaces, Inc., to provide ongoing licensing, support, hardware and software service of the Library Management System (LMS). The LMS is both the enterprise system and public gateway to the majority in the resources of the Department of Library Services. Core resources of the LMS include maintenance of patron records, circulation records, fines, fees, acquisition funds, and materials purchase cycle tracking. The LMS also serves as a gateway to online databases, newspaper archives, downloadable audiobooks, ebooks and music. The public access catalog is the tool for staff, as well as the public, to search for materials, place holds and check personal library accounts.
On December 16, 2008, the City Council authorized an agreement with Innovative Interfaces Inc. for a term of five years. The Innovative Interfaces, Inc. hardware and software solution has provided improved materials circulation and additional online customer services. New integrated services included a digital library which preserves digital images of photographs, historical city directories, and even vintage high school yearbooks. In addition, the wireless and computer time management systems were also integrated. Self-checkout kiosks were added during Fiscal Year 2014 to provide the public with improved service by reducing ...
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