TITLE
Recommendation to adopt Specifications No. RFP TS 14-011 and authorize City Manager to execute agreements, and all related documents with recommended firms, including one Long Beach business, to provide as-needed professional and technical services related to system analysis, system development, system implementation, project management, and technical support for information technology projects and systems, in an annual aggregate amount not to exceed $950,000 for a period of two years, with the option to renew for two additional one-year periods, at the discretion of the City Manager. (Citywide)
DISCUSSION
The City of Long Beach leverages new technology to reduce costs, increase efficiency, and improve service delivery. To facilitate the adoption of new technology, the Department of Technology Services uses professional and technical services from private sector firms on a project basis to assist in upgrading, replacing, and implementing information and communications systems.
This sourcing strategy is cost-effective and responsive to customer department needs. It allows the Department of Technology Services to quickly acquire the specific technical expertise required for a project, while not incurring ongoing fixed costs once it is complete and the specific skills are no longer needed. Additionally, it provides a mechanism to rapidly address temporary support responsibilities for critical production systems.
Over the next two years, professional and technical services will be necessary to support several planned technology projects. This includes enhancements to the recently implemented utility customer information system (CIS) and migration to a new business license system in which temporary project staffing is required to carry out the technical tasks to complete the transition. Examples of other scheduled projects requiring temporary resources include implementation of the City's cloud email and office productivity system, upgrades to the land ma...
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