TITLE
Recommendation to adopt Specifications No. RFP FM16-153 and award a contract to Kubra America West, Inc., of Tempe, AZ, for payment processing for City services, in an annual amount not to exceed $820,330, authorize a 20 percent contingency in the amount of $164,066, for a total annual contract amount not to exceed $984,396, for a period of three years, with the option to renew for two additional one-year periods; and authorize City Manager, or designee, to execute all documents necessary to enter into the contract, including any necessary amendments; and
Authorize City Manager to eliminate the utility bill convenience fee for credit/debit cards and electronic checks as soon as implementation to Kubra America West, Inc. is complete. (Citywide)
DISCUSSION
City Council approval is requested to enter into a contract with Kubra America West, Inc. (Kubra), for providing payment processing for City services.
Kubra has proposed a significantly lower pricing model when compared to the City’s current vendor, Fidelity National Information Systems, Inc. (FIS). Kubra also offers a reporting system that is anticipated to increase staff efficiency with enhanced reporting and data analysis capabilities. The single source solution offered by Kubra is important to minimize City administration and management costs and to help avoid customer service issues.
A Request for Proposals (RFP) was advertised in the Long Beach Press-Telegram on June 16, 2016, and 4,422 potential proposers specializing in payment processing were notified of the RFP opportunity. Of those proposers, 61 downloaded the RFP via the City’s electronic bid system. The RFP document was made available at the Purchasing Division, located on the seventh floor of City hall, and the Division’s website at www.longbeach.gov/purchasing. An RFP announcement was also in the Purchasing Division’s weekly update of Open Bid Opportunities, which is sent to 22 local, minority and women-owned business groups. Eleven pr...
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