TITLE
Recommendation to authorize City Manager, or designee, to execute all documents necessary to amend Contract No. 23214 with CentralSquare Technologies, LLC, formerly TriTech Software Systems, of Lake Mary, FL, to provide software support services for Computer-Aided Dispatch (CAD) and the Fire Department Records Management Software (RMS) system, in an amount not to exceed $385,462, for a one-year period. (Citywide)
DISCUSSION
City Council approval is requested to amend Contract No. 23214 with CentralSquare Technologies, LLC, formerly TriTech Software Systems, to provide software support services for CAD and the Fire Department RMS system.
In 1993, the City Council authorized Contract No. 23214 with Tiburon, Inc. (Tiburon), for the purchase of a CAD and RMS software and maintenance for the Long Beach Police and Fire Departments. Software maintenance services provided under this contract include technical support, software patches, and software upgrades.
On September 4, 2012, the City Council authorized Tiburon to assist the City with the implementation of the latest version of its CAD/RMS system and the upgrade was completed in January 2014. The new version of the software enabled the use of a lower cost server and mobile computer technology and allowed for increased operational flexibility and efficiency. The software also facilitated the consolidation of Police and Fire call-taking and dispatch operations, and improved public safety interoperability.
In 2015, TriTech Software Systems LLC (Tritech) acquired Tiburon. In 2018, TriTech merged with several other public administration software entities to form CentralSquare Technologies, LLC (CentralSquare).
In 2018, the Department of Justice (DOJ) issued revised crime reporting standards for law enforcement agencies. The Long Beach Police Department (LBPD) could not meet the new DOJ requirements with the RMS technology implemented in 2014. Accordingly, the LBPD issued a Request for Proposals (RFP) ...
Click here for full text