TITLE
Recommendation to authorize City Manager to execute all documents necessary to amend Contract No. 33415 with AssetWorks, Inc., of Wayne, PA, for implementation of customer service, performance measures, and other software modules for the M-5 Fleet Management System, to increase the contract amount by $53,910, for a total amount not to exceed $353,010, and extend the contract term to June 30, 2017. (Citywide)
DISCUSSION
City Council approval is requested to authorize the City Manager to execute amendments to the contract with AssetWorks, Inc. (AssetWorks), to complete the system module implementation for the M-5 Fleet Management System and provide the training needed for its use by Fleet Services staff and user departments.
On February 4, 2014, the City Council adopted a Resolution authorizing the City Manager to execute a contract with AssetWorks, in an amount not to exceed $254,400, to upgrade to the City’s Fleet Management System. On October 6, 2015, the City Council approved a contract amendment to add funds of $44,700 and extend the term to June 30, 2016. AssetWorks holds all rights to the licensing, sales, distribution implementation, development, maintenance and support services to the M-5 Fleet Management System and is the only organization able to provide new modules and training on the web-based system.
The M-5 Fleet Management System’s “Go-Live” transition was completed on November 17, 2015. The system implementation was more labor-intensive than expected, due to extensive data cleanup that was necessitated by the lengthy time since the last system upgrade of 15 years ago. The manual processes involved, and the necessary assistance from AssetWorks to correct problems caused by the data variations, used the remaining contract hours that had been allocated to the implementation of additional modules. These modules, including customer access, performance measures, and motor pool reservations, are important to the full rollout and implementat...
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