TITLE
Recommendation to authorize City Manager, or designee, to execute all documents necessary to amend Contract No. 34731 with Azteca Systems, LLC (Azteca Systems), of Sandy, UT, for Cityworks License and Maintenance Agreement, in an annual amount not to exceed $62,000, with a maximum increase of five percent annually and a 10 percent contingency of $6,200, for a total annual amount of $68,200, for a period of three years with the option to renew for two additional one-year periods, at the discretion of the City Manager. (Citywide)
DISCUSSION
City Council approval is requested to amend Contract No. 34731 with Azteca Systems, LLC to continue providing Cityworks license, maintenance, and support.
In 2001, the City Council approved the purchase of a Service Request and Work Order Management Computer System called “Cityworks” from Azteca Systems, LLC, and the execution of a Software License Agreement. In 2016, additional licenses were purchased to interface with the Asset Management System (AMS) server, and for the mobile application for use on the iPads for City staff working in the field.
On September 12, 2017, the City Council adopted a Resolution authorizing the City Manager to execute a new contract (No. 34731), with Cityworks to include all City licenses in a single agreement. City Council authorized the City Manager to enter into Contract No. 34731 for a period of three years, with the option to renew for two additional one-year periods. The renewal options have been exhausted. The software is proprietary to Azteca Systems and any software updates and fixes can only be made by Azteca Systems.
The Public Works, Parks, Recreation, and Marine, and Airport Departments have utilized the Cityworks software as their work order system to issue and track infrastructure services and various types of work orders including those for sidewalk, street repair, and tree trimming. The software is also integrated with the City’s GIS system and the Go Long Beach mobile...
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