TITLE
Recommendation to authorize City Manager, or designee, to execute a contract and all necessary amendments, including term extensions, between the City of Long Beach and HLP Inc., in an amount not to exceed $130,000 for a three-year period, to procure and implement an integrated data management system. (Citywide)
DISCUSSION
The Department of Health and Human Services, Animal Care Services Bureau is requesting approval from the City Council to contract with HLP Inc., for procurement, implementation and ongoing licensing of Chameleon, which is a data management tool. This Windows-based, off-the-shelf application will replace the 25-year-old custom mainframe licensing BARKS system and provide Animal Care Services with an automated dispatch, kennel inventory, medical care and licensing database. Currently, information for over 18,500 calls for service and medical information for over 12,000 animals per year are maintained on hard copy records. A tremendous amount of staff time is lost to the hand-count, filing and ongoing search for information related to law enforcement and animal care activities.
As one of the largest and well-respected animal control agencies in the State of California, the City of Long Beach is known for its professionalism and animal care. However, the agency remains far behind its peers in the area of information technology. The automation of core operations at Animal Care Services will improve response times to emergency calls; improve medical record keeping that promotes health and adoptability of animals; and provide residents with a more efficient online dog licensing system, all contributing to greater cost recovery and revenue generation to maintain core animal care services.
It is estimated that the implementation of a system that integrates these specialized functional areas will save the City over $320,000 per year in staff time currently committed to administrative tasks associated with record keeping, accounting and inve...
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