TITLE
Recommendation to authorize City Manager to execute agreements with PAETEC to provide local and long distance telephone services in an annual amount not to exceed $230,000 for a period of three years. (Citywide)
DISCUSSION
The Technology Services Department (TSD) is in the process of modernizing the City’s telephone and voice mail systems to Voice over Internet Protocol (VoIP) technology. Currently, TSD supports 2,700 VoIP devices and 3,300 devices that use traditional phone technology. Transitioning the City’s entire phone system to VoIP enables the migration from our legacy telephone services to lower cost SIP services. SIP, or Session Initiation Protocol, is an Internet protocol commonly used with VoIP telephone systems.
At its May 17, 2011 meeting, the City Council authorized the City Manager to acquire the equipment required to modernize the City’s telecommunications infrastructure to enable Internet-based local and long distance calling services. This request is to enter into an agreement with PAETEC to provide these services.
In April 2010, a Request for Proposals (RFP) for the Cisco unified communications system upgrade and SIP services was advertised on the City website, notifying 169 potential businesses to secure the most favorable pricing for this acquisition. Of those, 31 downloaded the RFP via the electronic bid system. The RFP document was made available from the Purchasing Division, located on the seventh floor of City Hall, and the Division's website at www.longbeach.gov/purchasing
. An RFP announcement was also included in the Purchasing Division's weekly update on Open Bid Opportunities, which is sent to 30 local, minority and women's business groups. In response, two proposals were received. Of the two proposals, none were Minority-owned Business Enterprises (MBEs), none were Woman-owned Business Enterprises (WBEs), none were Small Business Enterprises (SBEs), and none were Long Bea...
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